Contact

Help with a purchase or the app

support@stratostower.com. Tell us what you were doing and what happened. We aim to reply within one business day.

To update your card, see invoices or stop renewal, use Manage billing. The rules are on Billing & renewals. Many answers are already on Help.

Questions, partners, coaching and press

hello@stratostower.com. For coaching, see With Nick.

Something specific

• See, correct or delete your details: email support@ with "Privacy" in the subject. See Privacy.
• An accessibility problem: email support@. See Accessibility.
• A security problem: email support@ with "Security" in the subject. See Security and your data.
• Stop texts: reply STOP to any text. See SMS terms.
• A copyright concern: email support@ with "Copyright" in the subject. Tell us what work you believe is being copied, where it appears on our site, and how to reach you.
• A dispute: email support@ first; the Terms (section 20) explain the steps.

By mail

This is a mailing address, not an office you can visit. Stratos Tower is a product of Shark Jockey Digital, LLC. We don't take phone calls yet; email is the fastest way to reach us.